naval postgraduate school monterey ca dept of computer science, 2003
This paper consists of a statement of work (SOW) and its related service level agreements (SLAs) for hosting services. The paper will he used as part of...
In order to incorporate trust into e-commerce, public key cryptography, and basic communication, one must understand and effectively manage trust. Various...
In this dissertation we explore the use of service level agreements (SLAs) to improve the quality and management of software intensive systems. SLAs are...
defense logistics agency fort belvoir va joint logistics operation center, 2005
Service level agreements (SLAs) can be used as a means to manage the acquisition of software-intensive systems. The SLAs support performance-based acquisition...
industrial coll of the armed forces washington dc, 2004
Forging an unprecedented partnership between the public and private sectors is essential to protect the vital interests of the United States in the wake of the...
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